Centralize your knowledge, keep them up-to-date, access them from anywhere and improve the learning experience of employees and customers

Find out how Olist reduced ramp-up time by 60% and increased its main performance indicator by 22%

Schedule a demo Read the story

Patrícia Rifiski,
Implementation Manager

Problem

An employee spends an average of 1.8 hours per day looking for information - equivalent to 1 day lost per week

‍McKinsey ‍

Information is siloed and scattered around company tools and minds

Content quickly becomes outdated so people lose trust and stop using it

People are lazy and don’t go after information if it’s not at their hand

L&D initiatives fail to train people in the speed and quality that company needs

Create a single source of truth, integrated with existing knowledge

Powerful editor
‍
Callrox features the modern editing capabilities you’ve come to expect, all within an intuitive interface and integrated with your favorite tools.

Unified AI-powered search
‍
We'll pull answers from your Callrox content and all of your integrated tools. Our search engine deep indexes every word in every file - including videos.

Ensure content is always updated and shared with everyone

Expert verification
‍
Ensure constant updating of the content and a greater engagement of the team in the production and consumption of knowledge.

Knowledge alerts
‍
‍Streamline internal communications notifying the team about news and updates in the knowledge base directly on Callrox, Slack, email or Google Chrome.

Deliver knowledge directly at team’s workflow, automatically

Callrox inside your favorite tools

‍You can search, ask, view, create, learn and share knowledge directly within Slack, Salesforce and even your own platform.

Powerful Chrome extension
‍
Our browser extension allows you to harness the power of knowledge everywhere and get suggestions in real-time.

Use your knowledge base to quickly create effective learning experiences

Learning trails
‍
Create a guidance on how to go through your centralized knowledge base and from top online course providers (Udemy, Udacity, Alura) to improve the onboarding and ongoing training experiences.

Coaching
‍
Practical learning from real conversations or role play activities (audio, video or text). An engaging feedback process involving peers and managers gives the freedom to your team make mistakes behind the scenes and shine when it’s showtime.

"Era possível identificar os desperdícios gerados por falta de padronização dos conteúdos, informações soltas, desconhecimento sobre processos onde cada um resolvia da sua “maneira” o atendimento com os nossos clientes. Isso não só afetava o engajamento dos colaboradores, mas também a satisfação dos nossos clientes ao receber diferentes atendimentos sobre o mesmo conteúdo."

GIslaine de Oliveira, Olist

Uma das principais necessidades era unificar a base de conhecimento e encontrar uma forma mais prática de mensurar a performance dps vendedores. Com a Callrox, conseguimos localizar de forma prática os gargalos no discurso e aumentamos a eficácia do aprendizado através dos flashcards respondidos diariamente pelos vendedores. A ferramenta se tornou uma referência na busca de conhecimento!

Aline Ramos, PhoneTrack

Conseguimos colocar nosso playbook de vendas na plataforma, assim temos todas as informações em um único lugar e a integração com o Salesforce deixou muito fácil e útil de usar no no dia-a-dia. Outro recurso maravilhoso oferecido pela Callrox são os flashcards. Os cards são enviados diariamente para o time de vendas pelo Slack para que eles sempre lembrem das informações sobre nosso negócio e produto. Na minha opinião, esse é o maior diferencial da Callrox.

Larissa Damas, Bcredi

Solutions

Customer-facing enablement

Close the gap between average and top performers equipping your sales, customer support and success teams with in-depth knowledge.

Learn more

Company-wide wiki

The most competitive teams are constantly learning. Spread knowledge consistently throughout your company as you scale.

Learn more

Onboarding and upskilling

Ramp up new teammates quickly and upskilling your team continuously with everything they need to know to succeed in their roles.

Learn more

Customer education

While companies have gotten really good at selling outcomes to buyers, they often struggle to teach their customers how to achieve these same outcomes.

Learn more

Testimonial from Top Performers

Marcelo Cabral

"Meu processo de onboarding foi maravilhoso em parte pela Callrox. Tive a oportunidade de aprender mais sozinho, buscando os detalhes das ferramentas e processos. Me senti mais dentro do time e mais produtivo tendo um lugar para recorrer caso as dúvidas pegassem. É ótimo se sentir independente desde o começo."

Vitor Zamprogna

"Em muitos momentos, perdemos muito tempo procurando informações no Slack e perguntando pra outras pessoas. Ter tudo centralizado tem facilitado bastante."

Flavia Marques

"Acho a avaliação de ligação a forma mais eficiente de feedback, pois vemos se estamos colocando o conhecimento adquirido em prática. Nos atendimentos que fiz depois do feedback, me policiei bem mais."

Ane Silva

"Ter acesso a Callrox me ajudou muito no processo de aprendizado e conhecimento do nosso produto, os flashcards ajudam muito a manter a informação sempre fresquinha na cabeça. Certamente uma experiência nota 10 com a plataforma."

Mary

"Eu vim aqui hoje para falar da Callrox. Fantástico, maravilhoso, simplesmente perfeito. Senti a necessidade de um motivacional, de mudar algo no meu discurso, de ouvir até mesmo coisas que eu já sabia, mas que por vezes passam despercebidas na correria do dia a dia, e pude contar com essa nova ferramenta. Ter um treinamento a disposição 24 horas por dia, 7 dias na semana é um privilégio. Agradeço a todos os envolvidos."

Hey! icon Let's schedule a call to you meet the Callrox platform? Click here and choose the best day and time.

CUSTOMERS STORIES

Case Olist

Find out how Olist reduced ramp-up time by 60% and increased its main performance indicator by 22%.

We are transforming
the future of work

We help companies to centralize their knowledge, keep them up-to-date, access them from anywhere and improve the learning experience of employees and customers

Schedule a demo

CALLROX BLOG

Practical knowledge
to take you
further

Cases

Case Bcredi: Feedback de ligações 4 vezes mais produtivo e ramp-up 2 vezes mais rápido

Chris Cornehl

Cases

Como o Olist reduziu 60% o tempo de onboarding e aumentou em 22% seu principal indicador de perfomance.

Chris Cornehl

Vendas

Como capacitar vendedores sem ter sido vendedora!

Leticia Bahlis

Vendas

Reunião de Vendas: 7 mitos contra intuitivos que fazem seu dinheiro ficar na mesa

Chris Cornehl

Vendas

Callrox Podcast #2 - Lean aplicado em vendas com Felipe Carvalho do Pipefy

Chris Cornehl

Vendas

SPIN Selling: o guia completo desta metodologia de vendas

Chris Cornehl

Hey! icon Let's schedule a call to you meet the Callrox platform? Click here and choose the best day and time.

Centralize your knowledge, keep them up-to-date, access them from anywhere and improve the learning experience of employees and customers

Problem

An employee spends an average of 1.8 hours per day looking for information - equivalent to 1 day lost per week

‍McKinsey ‍

Information is siloed and scattered around company tools and minds

Content quickly becomes outdated so people lose trust and stop using it

People are lazy and don’t go after information if it’s not at their hand

L&D initiatives fail to train people in the speed and quality that company needs

Create a single source of truth, integrated with existing knowledge

Ensure content is always updated and shared with everyone

Deliver knowledge directly at team’s workflow, automatically

Use your knowledge base to quickly create effective learning experiences