The most competitive teams are constantly learning. Spread knowledge consistently throughout your company as you scale.
Everyone on the team can easily add different content formats to the knowledge base: text, links, lists, images, gifs, videos, among others.
To give you a hand in the beginning, we have very well thought out templates: sales playbook, process documentation, FAQ, contact directory, among others.
Have complete information about the access to each page by each person on the team.
Analyze the searches that the team did and did not get a response to to create content that covers this gap.
Build a continuous improvement model that recognizes who contributes the most with suggestions.
Find out how Olist reduced ramp-up time by 60% and increased its main performance indicator by 22%.
