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Customer education

While companies have gotten really good at selling outcomes to buyers, they often struggle to teach their users how to achieve these same outcomes

Onboarding on autopilot

When you automate onboarding from day 1, new customers can follow at their own pace, independently and, at the same time, in a very well-targeted way. Naturally, reducing internal support costs will generate great savings.

Consolidate and centralize company knowledge

Eliminate the first week's confusion by giving new customers one place to find all the company knowledge they need to do their job. Then it's just a matter of watching productivity increase.

Individual and group level analytics allow managers to easily discover if and when a new customer needs help or has questions about something specific during the onboarding period.

Gain visibility into customer onboarding progress

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Ensure knowledge retention

The Ebbinghaus forgetting curve shows us that human beings forget 90% of everything they study in 30 days if there are no revisions. With your new customers it's no different and you know it. With Callrox, we help you empower customers to learn effectively, at their own pace and in existing tools and work processes.

Accelerate your customer's success

Making your customer successful quickly is a critical element of an effective onboarding process which allows new customers to achieve their desired results in the shortest possible time.

Callrox's platform allows its customers to access the information they need to use the product, whenever necessary. More than that, they start to have a logical direction of the path that they must follow to reach the expected result.

Reduce direct and indirect costs of onboarding

With Callrox it is possible to reduce the time of professionals who participate in onboarding directly and indirectly. In addition, we accelerate the initial learning curve by delivering a fantastic onboarding experience that will make the satisfaction and engagement of new customers skyrocket. See through your own experience.

Why use Callrox to educate customers?

There is no reason to delay onboarding new customers because of the busy schedule of those attending the training. By the same token, there's no reason to dampen the initial excitement of new customers by asking them to spend the entire day sticking to checklists or listening to endless explanations of everything they need to know. Instead, let the Callrox platform simplify your onboarding process so you can increase your customer engagement and retention over the long term.

Stop leaving money on the table. Improve your customer training process with Callrox

Teste grátis

Give your onboarding, customer success and customer support team everything they need to teach and retain customers. Getting started at Callrox is easy, so start building your onboarding journey today with our technology and have a solid and effective foundation of education for your customers.

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